Archive for November, 2007

My Chumby Channel

Sunday, November 18th, 2007

Boy, these are tempting – an attractive internet retrieval device:

Check ‘em out: www.chumby.com

Is Social Media ready for Open Social?

Friday, November 9th, 2007

SYNOPSIS:

Is the phenomena known as “Social Software” ready to be decoupled, or opened up? I’ll go on record saying “No”. Why? Well, for one, because everyone else is saying yes, and I like to be different, but more importantly, because “The Theory” leads me to believe that.

I could be wrong, and that’s OK. I may even be trying to apply the wrong theory to this particular phenomena. I want to inspire thought and conversation here.

One reason I may be wrong, is that software is much better understood then it was just a few years ago, and is behaving much more like modeling-clay in the concept car studio, (thanks in part to better software management and thinkers like [Joel Spolsky] and others) so a software capability may be able to decouple parts of the value chain while leaving other parts available for optimization.

So give this a read and join the conversation in the Comments section at the bottom. (more…)

Forrester Research: Customer Advocacy 2007

Tuesday, November 6th, 2007

Echoing what I’ve been preaching for years now around my day-job, firms that are seen as customer advocates will reap rewards in measurable increased wallet share. This takes “soft” business cases built around “blue dollars” and adds real substance to them.

This also extends into the Community play of for transparency and value to the customer, as nicely codified by Geoff Livingston in his article on “The Seven Principles of Community Building

In addition, it’s really nice to see a company like Forrester using YouTube to distribute their talks.

[youtube:http://www.youtube.com/watch?v=oU7WuBRzOlY]

My take on Open Social

Friday, November 2nd, 2007

Riiiiing… Rrrinnngggg.

Hey Hugh, it’s me, Lawrence. I gotta talk to you about this new open standard that’s going to revolutionize the way we drink: It’s called the Dixie Cup.

It’s really great. What we’ve done is wax coated a plain old paper cup, and now it’ll hold more types of beverages… it’s almost universal! I mean, from Grapefruit Juice to a Gin and Tonic, this thing holds up. It’s going to change the way companies think about distributing and consuming fluid.

Right out of the gate we have agreements from Rubbermaid, PG and Acme Co to modernize their fluid distributions to be transitionally contained by this exciting open standard, and Saul’s working on a logo as we speak.

We also see an expanding market for dispenser apparatus; think about it: every house in America with a Dixie Cup dispenser in the kitchen. You could show up at a party with Dixie Cups and KNOW they’ll fit in the hosts dispenser apparatus.

Oh yeah, we turned the cone shape into a flat bottom to increase lateral stability thereby extending its intra-usage utility. Ted’s doing some R&D around optimal radius to metacentric height ratio to maximize stability.