Joe Tennis

Customer Experience Strategy and Design Thinking Facilitation

Joe Tennis
  • About Joe
  • Past Projects
  • Thoughts

Joe’s Thoughts

  • Home
  • Joe’s Thoughts
  • Uncategorized
  • Lack of explicit links and

Lack of explicit links and

  • By admin
  • January 5, 2002
  • Uncategorized
  • 0 Comments

Lack of explicit links and Learned Helplessness, or, “Can Designers Think”
This is a classic case study in how NOT to hyperlink – and amazingly so coming from a great thinker in the field of Information Design.
The label says “For interesting details, click on areas where the cursor arrow changes to pointed finger.”
OK, so I float my mouse around seeking out the illusive hot spot(s). After about 20 minutes I find one… are there more? Do I want to invest the time to find out? Am I waring out the tendons in my wrist doing this finely dexterousness searching?
Most importantly, if I hunt for x seconds and don’t find anything, does my mind assume that there is nothing to be found and I move on, missing the real communication objective? That’s the key: don’t let implicit links lead your viewer to a place of learned helplessness.
CCT Map 1

Related

Share

Related Posts

Story Telling – a peek behind the curtain shows a lot of hard work

October 18, 2016

What did I do today?

October 28, 2007

Movable Type to Support FOAF

April 23, 2003

New Breed Librarian: Interview with Eric Miller

April 8, 2003

Leave a Reply Cancel reply

You must be logged in to post a comment.

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Sign up for Joe's Thoughts newsletter

You'll get an email when I update my blog. I rarely market, and I never, ever sell or share info with others.
* = required field
unsubscribe from list

powered by MailChimp!
Follow @JoeTennis
  • Instagram
  • Google +
  • GitHub
  • LinkedIn
  • Flickr
  • Twitter

(c) 2020 Joe Tennis

  • About Joe
  • Past Projects
  • Thoughts